Customer Survey – Stairs / JJI Joists Customer Name(Required) Site Address(Required) 1. Was your enquiry dealt with promptly & efficiently?2. Were the details clear on our quotation?3. Were our staff courteous and helpful?4. Was a delivery date or lead time advised at the time of order?5. Was delivery made in accordance with the agreed date or lead time?6. Was your delivery completed in full?7. Were the construction drawings supplied helpful and clear?8. Were any queries or problems dealt with efficiently?9. How would you rate our service?10. Would you use us again? Yes No 11. Would you recommend us? Yes No 12. Would you like us to contact you to discuss any of the above matters? Yes No Please feel free to make any other comments.